Home audio store

Excellent service by the cool dude with dreads at the front counter (and all other staff that asked if we needed help).

Excellent service. Nathan was non pushy, very knowledgeable about all products and generally a pleasure to deal with.We have previously been impressed with service when buying a desktop computer and now are further impressed by his service when buying a TV.We would recommend him and all the staff at Retravision Albany to our family and friends.

Fantastic selection of brands and products, numerous demos to listen and try out.Staff are super knowledgeable about the products beyond just the spec sheet and were willing to discuss any aspect of their products.

The service provided by Daniel was professional, friendly and informative. I needed a fridge with specific dimensional limitations and he walked me through the options. Once settled on a product he assisted with negotiating a fair price and it was delivered and installed promptly. The service all round was excellent. Guarantee I will search them out again when looking for something else electrical. Thanks !

Always helpfully and offering good advice,pleasure to shop in this store

Received excellent service. Was in and out within a couple of minutes with my questions answered and purchase completed.

Best customer service of any business I have ever dealt with! Basically the opposite of Telstra. Scott from Northbridge found the perfect solution in less than 5 minutes. Saved me money AND fixed the problem straight away.

Thoroughly impressed. Excellent service, delicious coffee. Simon was very passionate and went out of his way to open my ears and blow my mind. The showrooms are glorious, and the range of audio gear on display is almost absurd. Make a full day because you'll need it!

This place is super helpful. Reuben assisted and advised me on building a battery bank of multiple batteries Nothing was too difficult and spot on advice. Thanks Reuben again.

I am in the process of upgrading my HiFi system and have been exploring the market for the past year or so. In sourcing high fidelity, I'd rather rely on say 10 real-life, owner-user experiences than take at face value, a single incentive-driven review. More often than not, HiFi equipment assessed by professionals is done in dedicated sound rooms with accompanying premium equipment - beyond the reach of many. So I spent a lot of time on the internet and once I had a basic idea of what I was looking for, I started interacting with dealers. I then went from shop to shop, exploring my options. By far, the best service I received was from West Coast HiFi, Osborne Park, where I ended up making my first purchase. The staff at this company have excellent communication skills, and nice people to deal with. Notwithstanding they are exceptionally helpful, transparent, and on the level. Pricing is no frills, and highly competitive. I will be a returning customer as I intend investing in another high-end item soon. What else can I say? Highly recommended.